Join the Team

We offer an amazing team environment, learning, and foodie adventures. Want to join us?

Customer Support Chef

Description

Do you enjoy helping people and interacting with people from all over?
Do you find yourself saying how great Porto is to other people?
Do you want to work for a small, growing company with opportunities to grow and expand your responsibilities?
Do you love sharing food and culture with others?
Are you fluent in English?
Are you looking for a part time job?
Do you want the freedom to work from home in a flexible schedule?

If you answered yes to all of the above than you are a perfect candidate for Taste Porto’s Customer Support Chef!

Requirements

Taste Porto’s Customer Support will be responsible for:

• Customer support via email and telephone, which includes:
- answering questions about Taste Porto’s products;
- helping guests with suggestions about Porto;
- arranging private tours;
- and essentially helping our guests fall in love with Porto in any way, shape or form!
• Management of bookings and booking system for tour products
• Being the first line of interaction with non-customer inquiries, which could include
- Potential partnership requests
- Bloggers
- Media inquiries
- And more!
• And all sorts of random bits and bobs from identifying a printer for new brochures or booking restaurants for our guests, to many more things.

Getting excited? Great! Here are the essentials:

• This is a part time job requiring a between 10 and 15 hours per week, averaging 1 to 2 hours of work per week Monday through Saturday
• This job requires answering phone calls – phone will be provided by the company – and having access to a computer with online access for emails and accessing the booking system
• Excellent written and spoken English – the majority of our customers are native English speakers so this is an absolute necessity!
• A good level of written and spoken Portuguese
• A love for Porto and its food – our team is made up of totally different backgrounds, but the common denominator is this love
• Must reside in Porto
• Experience in customer service situations, specifically written or telephone support is an advantage
• A willingness to go the extra mile, to give more information, and ensure guest satisfaction at every turn – we are unwavering in our belief in exceptional customer service

What to do next?

Send an email to [email protected] with the following
• In the subject line: Application for Customer Support
• Your CV
• Tell us why (in English) you would be perfect for the job

Tour Guide - Downtown Porto

Description

If you are living in Porto, love Porto, love food, love the food of Porto, and love people from everywhere in the world, we might be looking for you.

Taste Porto is the leading food tour company in Northern Portugal with the sole purpose of sharing the culture and cuisine of Porto with our guests. We have a team of wonderful food tour guides, and we are looking for a few amazing ones to join them. This means guiding our friendly guests through our tours and making sure that at the end they are so excited about Porto - and the food - that they can't wipe the smile off their faces.

Requirements

This is a part-time job, that requires at least fluency in Portuguese and English, but the more the merrier, they say. And happy people. We like happy employees!

Do you think you are this person?

If so, please please email us at [email protected] with Taste Porto Tour Guide Application in the subject line. Include your CV and your explanation as to why you are the person we are looking for.

We promise to reply to all candidates with a yes or no. Just bear in mind the process may take a few weeks.
We are looking forward to learning more about you!

Warm foodie regards,
The Taste Porto Team

What to do next?

Send an email to [email protected] with the following
• In the subject line: Application for Tour Guide
• Your CV
• Tell us why (in English) you would be perfect for the job