Terms & Conditions

Welcome to the tasteporto.com website terms and conditions for use. These terms and conditions apply to all purchases of Pleasantdiscovery, Lda’s (hereby referred to as Taste Porto) products or services. By accessing this Website and/or making a purchase you agree to be bound by the terms and conditions set out below.

Taste Porto offers a variety of tours, tickets and services through this website (tasteporto.com) and through designated partner websites. Because our Terms and Conditions contain legal obligations, we recommend you to read them carefully.

Unless otherwise stated, purchases made through tasteporto.com or any other Taste Porto affiliated website are subject to these Terms and Conditions; in all booking arrangements, the person making the booking shall be deemed to have accepted these conditions on behalf of the persons named in the booking.

Terms Of Use

1.1 All use of the website www.tasteporto.com (“the Site”) is on the terms and conditions below. If you do not agree to these conditions cease use of the Site immediately.

1.2 You may print and keep a copy of these terms. They are a legal agreement between us and can only be modified with our consent. We reserve the right to change the terms at our discretion by changing them on the Site.

1.3 By using tasteporto.com or any Taste Porto-affiliated website, you agree to be legally bound by these terms, which shall take effect immediately.

1.4 If you do not agree to be legally bound by all the following Terms & Conditions, please do not access and/or use tasteporto.com or a Taste Porto-affiliated website.

1.5 Taste Porto may change these Terms & Conditions at any time by posting changes online. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by Taste Porto. Your continued use of Taste Porto.com or a Taste Porto-affiliated website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

1.6 You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use Taste Porto.com content (inclusive of text, images, URLs, pricing information, etc.) in any way except for your own personal, non-commercial use. Any other use of Taste Porto.com content requires the prior written permission of Taste Porto (if you’re interested in becoming a Taste Porto affiliate, please contact us for more information).

1.7 You agree to use Taste Porto.com and Taste Porto-affiliated websites only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of tasteporto.com.

1.8 Your use of Taste Porto.com or any Taste Porto-affiliated sites is intended for personal, non-commercial use and/or to make legitimate requests to book the products or services offered. You agree not to use this site to make any speculative, false or fraudulent requests. You agree not to use robots or other automated means to access this site, unless specifically permitted by Taste Porto.

Visitor Provided Material

2.1 In these terms of use, visitor provided “material” includes without limitation, text, images, audio material, video material and audio-visual material that you submit to our website, for whatever purpose.

2.2 Any material that a visitor to this Website sends or posts to tasteporto.com shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

2.3 When using tasteporto.com you shall not post or send to or from this Website any material:

    1. For which you have not obtained all necessary consents;
    2. That is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
    3. That violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is false, intentionally misleading, or defamatory.
    4. This is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

2.4 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material that is in breach if this website.

Pricing – Inclusions & Exclusions

3.1 Prices shown on Taste Porto website are per person unless otherwise stated.

3.2 Prices are subject to change until the booking has been confirmed.

3.3 What is included is stated specifically on each page.

3.4 Children under eighteen must be accompanied by an adult.

3.5 Unless otherwise specified prices include all local taxes, charges or fees.

3.6 Prices do not Include (unless stated otherwise) – discretionary gratuities to the guide, driver or tour manager, extra food and beverages.


4.1 Taste Porto accepts the following Credit Cards: Visa, MasterCard, American Express and Discover.

4.2 There is no charge or service fee to the customer for processing Credit-card payments.

4.3 Full payment is required at the time of booking.

Refunds & Compensation

5.1 Tour reservations are non-refundable.

5.2 If we are notified of no show or changes within 48 hours of the tour we will be happy to reschedule you on a tour anytime over the next year or generate a voucher so you can book it at a later time.


6.1 All offers displayed on the website can be booked online or by phone.

6.2 Customers who have purchased tickets will receive an e-ticket via email.

6.3 Customers should keep e-tickets for the purpose of having information about the tour easily available.

Special Requirements

7.1 At Taste Porto we do our best to give all our customers full care and attention, but we do need to know at the time of booking if there are any special needs or requirements. It is particularly important that we are advised of any food allergies or dietary restrictions.

Tour Information

8.1 We may, at our discretion, require any person to withdraw from any tour, if we deem their acts or conduct offensive, or a nuisance to other guests, and we shall have no further liability.

8.2 We reserve the right to cancel any tours due to unforeseeable partners shutting down or adverse conditions. We also reserve the right to alter at any time any price, place visited, or itinerary owing to unforeseen circumstances. Every endeavor will be made to advise guests in advance of any alterations that are deemed necessary.

8.3 In the case of an event not being carried for any cause whatsoever, no liability will be accepted by the operators beyond the refund of the fares.

8.4 Should the guest fail to arrive or arrive late at the starting point or during the tour, the tour shall not be delayed in order to wait for the client and then no liability can be accepted.

Taste Porto Gift Certificates

9.1 All gift certificates are non-refundable and cannot be exchanged for cash or used for the purchase of gift vouchers.

9.2 Gift certificates can only be redeemed online (subject to availability of the service requested).

9.3 Gift certificates are valid for 12 months from the date of issue.

Accident Or Loss

10.1 We have no liability for loss, damage, delay, inconvenience, or direct or consequential loss, however caused, unless due to our employees’ negligence, in which case our liability is limited (except for death or personal injury) to a maximum of the refund of the tour cost.